Last week saw a really interesting meeting take place for us at Forestrall Timber & Fencing Merchants. It was a meeting focussed on collaboration and a lesson in how to effectively join together with other companies in order that each company plays to its main strengths, captures its own market yet thrives as part of a collaborative team.
As a company we know what we do well – we supply timber and fencing to trade and general public at competitive prices, with a very efficient delivery service. What we don’t have yet, is a Forestrall e-commerce website, allowing us to install all of our products on an online system for our customers to purchase from. To counterbalance this, we have, for the last ten months or so, worked in conjunction with TimberClick, a system that allows customers to purchase their timber on-line channelled via our stock and our delivery service.
TimberClick effectively divides the country up into geographical areas, with each area serviced by a local timber merchant. Customers using the TimberClick service benefit from the same prices they would be quoted if they contacted the timber merchants directly, ensuring that the service appeals to customers that want the effective time-saving service of an online sale, but don’t want to be subject to increased prices.
The latest meeting brings forth a further step in collaboration – bringing on board suppliers that offer products not currently available in the Forestrall stock but which might be of interest to the Forestrall client base. For us, as a company, it’s all about striving to meet every single potential customer requirement so we want to be able to offer a complete one stop shop when it comes to products and purchasing. Whilst our current clients will already know that they can get quality products from Forestrall, we are aware that there are some people who want their quality guaranteed, not just for the year around their purchase date but for as long as 25 years. As such, we are now on the road to being able to offer fencing from a premium supplier, complete with a 25 year guarantee against all wood-boring pests and all forms of wet and dry rot. These products will be available via the TimberClick website but will also be available for purchase from the Forestrall yard and via phone ordering. We look forward to being able to share more details with you over the coming weeks.
Whilst we’re covering the subject of working together, Forestrall are also pleased to now be able to offer our customers the option of hiring a PostPuller direct from our yard! PostPullers (UK) Ltd are the only UK manufacturer of machines specifically designed for the removal of posts. These machines are safe and simple to operate and remove all posts in 2 minutes, with no digging required. Call us on 01474 444150 or e-mail firstname.lastname@example.org to hire one today and save yourself hours of back breaking work.